ROMENA GRAND HOTEL, Chiang Mai – A Smart Stay in the City
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Key details
About the Hotel
2 Nuntaram Rd.,
Chiang Mai,
Thailand,
50000,
Chiang Mai Province
Rooms with Key Amenities
Air-conditioned rooms include satellite TV, a personal safe, refrigerator, and electric kettle. Private bathrooms have rainfall showerheads, slippers, and complimentary toiletries. Choose between twin or double rooms with soundproof walls, offering garden or city views.
On-Site Dining
Romena Halal Restaurant serves Thai cuisine. The hotel provides tea and coffee making facilities in all rooms.
Leisure and Relaxation
The hotel offers Thai massages and maintains a library for guest use. Free parking is available on site.
Hai Ya Location
Located in Hai Ya, known for traditional silver workshops and Wat Srisuphan temple with its silver facade. The hotel is 50 meters from Chiang Mai's Walking Street, 0.5 km from Chiang Mai Gate, and a 5-minute walk from Wat Nantaram, Wat Suphan, and Wat Thkam temples. Doi Suthep-Pui National Park and Ob Khan National Park are nearby for nature exploration.
Guest Services
Services include free WiFi in public areas, a business center, tour desk for arranging day trips, dry cleaning, laundry, babysitting, and ticket assistance. The hotel does not allow pets or service animals.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
I had a decent stay at Romena Grand Hotel. The room was spacious and comfortable, and the location was fantastic, just a short walk from the South Gate night market. However, the service left something to be desired, particularly with the daytime desk clerk's attitude, which was off-putting.
Rooms
8.0
The room I stayed in was large with a queen bed, nice table and chairs, and plenty of outlets. It had a clean and quiet atmosphere, but the air conditioning couldn't be controlled very well.
Service
6.0
The nighttime staff was friendly and accommodating, but the daytime clerk could definitely benefit from some training in hospitality. I encountered issues when asking for a receipt for my cash payment.
Location
9.0
The hotel's location was perfect. I loved how close it was to the night food market and other attractions, making it easy to explore the area. It's also near shops like 7-11 and local pharmacies.
Dining
7.0
Breakfast was okay, nothing too fancy, but it was sufficient to start the day. I also appreciated the option for hot wok dishes available at their restaurant, even though it was closed during my visit.
Facilities
8.0
The hotel offered useful facilities like housekeeping and laundry services, and it was also equipped with an elevator, which I found convenient.
Henry
United States,
March
2025
7.0/10
My stay at the Romena Grand Hotel was a mixed bag. The location was fantastic, just a short walk to attractions and markets, but the service left a bit to be desired. I had some issues during check-in and with cleanliness. Overall, it had its highlights, but there was room for improvement. 😊
Rooms
6.0
I stayed in a large room with a queen bed and a nice view of the city and mountains. However, the air conditioner blew directly onto the bed, which was uncomfortable, and I had to take the key to turn off all electricity, including the fridge.
Service
5.0
The daytime desk clerk could use some training in hospitality, as she was a bit brusque and didn't provide a receipt for my cash payment, which felt shady. However, the nighttime clerk was friendly and accommodating.
Location
9.0
The hotel is in a prime location near the South Gate market, making it easy to explore Chiang Mai. There's also a variety of food stands and shops within walking distance. This was definitely a highlight of my stay! 🌍
Dining
5.0
Breakfast was just okay. I noticed that not all food items were kept warm, which detracted from the meal experience.
Facilities
6.0
The hotel featured basic amenities like an elevator and regular housekeeping, which were adequate, but the need for renovations here and there was evident. Overall, it's decent but could be improved.
Vincent
United States,
February
2025
5.4/10
My stay at Romena Grand Hotel was a mixed experience. The location was fantastic, with easy access to local markets and other attractions. but the service left much to be desired. While I appreciated the spacious room with a nice view, I had some issues with cleanliness and the air conditioning positioning.
Rooms
6.0
The room was large and offered a lovely view of the mountains, with amenities like a wardrobe, fridge, and a long counter desk. However, the air conditioner's direct airflow onto the bed was quite uncomfortable. and the bathroom could definitely use some renovations.
Service
5.0
I was quite disappointed with the reception desk service. One staff member was notably unhelpful, not providing a receipt for my cash payment and asking for a deposit for an extra key without issuing a receipt. The nighttime clerk was much nicer but it didn't fully compensate for the earlier experience.
Location
9.0
The hotel's location is perfect. very close to the city center and within walking distance of the South Gate market, local restaurants, and convenience stores. I appreciated being able to explore the area before check-in.
Dining
6.0
Breakfast was decent, though not particularly impressive. I noticed some items were lukewarm, which was a letdown. However, there were some tasty options available like cheese rolls.
Facilities
7.0
The hotel offers essential facilities like laundry and housekeeping, which I found convenient. The elevator was helpful for accessing my room easily. Nonetheless, some areas felt a bit neglected.
Brian
United States,
January
2025
7.4/10
My stay at Romena Grand Hotel was quite the experience. While the location was fantastic with easy access to markets and dining, the service left much to be desired. The room was spacious and had great amenities, but I encountered cleanliness issues that really stood out.
Rooms
5.0
I had a large room with a queen bed, ample counter space, and a stunning view of the mountains. However, the cleanliness was lacking, as I found some ants and noticed areas that hadn't been cleaned properly.
Service
5.0
The daytime desk clerk's attitude was a bit harsh, and I felt uncomfortable about the lack of receipt for my cash payment. However, the nighttime clerk was friendly and accommodating.
Location
9.0
The hotel's location was ideal, just a short distance from the Wulai Road night market and various food stands. Plus, it was conveniently close to pharmacies and shops like 7-11.
Dining
5.0
Breakfast was average; the offerings were often either too cold or not enough in supply, which could be improved. I appreciated having snacks available, but the restaurant felt a bit cramped at times.
Facilities
6.0
The hotel offers nice amenities like covered parking and daily fresh towels. However, the WiFi was cumbersome to connect to, and I experienced issues with the shower gel dispenser.
Jane
United States,
January
2025
6.2/10
My stay at Romena Grand Hotel was decent, with some notable positives and a few drawbacks. The location was superb, allowing easy access to local attractions and markets. However, I faced some service issues, particularly with the daytime clerk, which left a bit of a sour note.
Rooms
7.0
The room was spacious and clean, featuring a comfortable queen bed, ample furniture, and good counter space. However, the air conditioning blew directly onto the bed, making it a bit uncomfortable at night.
Service
6.0
While the nighttime staff were friendly and accommodating, my interactions with the daytime clerk were less than pleasant. She lacked the hospitality training expected, which affected my overall experience.
Location
9.0
The hotel's location is fantastic, just off the main road to the Old Town and close to various markets. I could easily catch red trucks for transportation, and food stands were conveniently nearby.
Dining
6.0
Breakfast offered a satisfying variety, though it wasn't particularly nice. I enjoyed some muffins, but the overall selection could have been better.
Facilities
7.0
The hotel has good facilities, including luggage storage before check-in and regular housekeeping. However, the need to return the key to keep the electricity on was a bit inconvenient.
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